Michelle Richardson is the Program Operations Manager for Lifelong Learning at the Science Museum of Minnesota. After fifteen years of retail and customer service management, Michelle decided to pursue her Masters of Business Administration and seek a career that supports youth engagement. While attending graduate school, Michelle worked as an assistant and software administrator for CommonBond Communities where she grew her passion for youth engagement as a volunteer Study Buddy. After graduation, she was able to combine her education, work experience and passion for youth engagement working within the STEM Equity and Education Division at the museum. Michelle is grateful for the opportunity to support youth engagement as a board member for the Bridge for Youth. When not spending time with family, Michelle considers herself somewhat of a thrill seeker and adrenaline enthusiast.
We Help Youth in Crisis.
Cultivating an Attitude of Gratitude
A new friend, a delicious meal, a warm place to sleep. No matter what struggles we’re facing in life, there are always things to be grateful for.
This month, the youth in our shelter programs are focusing on appreciating the good things in their lives. We’ve posted “gratitude trees,” where they can write down the things they’re grateful for and add them to the trees as leaves. Over the course of the month, the trees will sprout dozens of leaves as a reminder of all the things the youth have to be grateful for.
“It’s easy to focus on the negative,” said Molly McInerny, Resilience House Manager. “We want them to be able to recognize that, if you try, you can always find something good.”
At The Bridge, we take a strengths-based approach to our work. That means that our staff focuses on the strengths that a youth has – like a great relationship with a family member, great social skills, or strong internal motivation – and builds from that to help them achieve their goals. Gratitude is a great way to help them recognize those strengths. In fact, gratitude has been proven to improve empathy, self-esteem, and both mental and physical health.
“Our young people face so much adversity and trauma, and focusing on gratitude is a way to promote healthy well-being, inner peace, and happiness,” said Rachel Hatch, Supportive Housing Manager.
Rachel ran a gratitude project at another nonprofit two decades ago. Even today, former clients get in touch with her to express that they still use their gratitude journals when they need to feel centered and appreciative. The gratitude they’re practicing now can become a habit and a tool for our youth to turn to whenever they’re struggling, even decades from now.
We’ll also be hosting a Gratitude Feast about a week before Thanksgiving, where the youth can enjoy a great meal and reflect on the things they appreciate.
Of course, gratitude doesn’t end in November. We like to incorporate moments of gratitude into our programs year-round, and have gratitude journals available to the youth.
“Our youth are so impressive and resilient, and helping them recognize the good things they have going for them is one way of encouraging them to reach for bigger and better things,” Molly said.
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Meet Our New Board Member!
Anne is the Chief Operating Officer and Chief Financial Officer of Temple Israel-Minneapolis, one of the ten largest synagogues in the United States. Through her work at Temple Israel, Anne enjoys contributing to the greater community by offering educational programs for all ages via award-winning instructors; addressing homelessness through Families Moving Forward and Bold Hope in the North; and positioning Temple as a space that celebrates people of color, people of all genders and gender expressions, interfaith families, and the LGBTQIA+ community. Prior to her work at Temple, Anne was the COO/CFO at James J. Hill Reference Library; she also has worked independently as a CPA. She holds an MBA from Metropolitan State University and a Bachelor’s from the University of Minnesota. When she’s not at Temple, Anne enjoys spending time with family and friends.
Success Story: Mary Taris
By Mary Taris, former Bridge client.
There was a blizzard the night I ran away from home. The snow was mounting so high that even though I didn’t know where I was going, I wondered if I’d ever even get there. As the cold numbed my senses and the snow blurred my vision, I felt the situation somehow represented the story of my life.
I am from a mother who did not know how to show love, and a father who disappeared from my life before I was born. Although my mother managed a welfare check well enough to feed and clothe me and my brothers, she did not have the capacity to give us social and emotional care. There was no, “I love you,” there were no hugs or kisses, no words of assurance or affirmation, and there were no rules. It was unsettling for me and I always felt out of sorts.
Being extremely shy as a child, I found my comfort in reading books. I could escape into a book and pretend to be somebody else – someplace else. Once I reached high school I discovered romance novels, which was in hindsight, not the best influence for me in my decision making. Going from knowing nothing about relationships, to reading unrealistic ideas about romance put me at a disadvantage when guys began to take an interest in me.
When I realized that I was pregnant I didn’t tell a soul, not even my best friend who joined me as I ran away that cold and snowy night. We were both miserable and at our wits end with our family problems. My friend said she had a mentor who might be able to help us. So, we took off to the bus stop for that fateful ride from North to South Minneapolis. The following morning the mentor brought us to The Bridge.
I had no idea what to expect, but I was very grateful for the way the staff took charge of the situation. They made sure that I had a medical check-up, which confirmed what I already knew. They also set up counseling for me and my mother. I felt a sense of security being in an environment with rules, expectations, and support.
Being at The Bridge back in 1979, at the age of fifteen, opened my young mind to the reality that there were resources available to me in the community. I learned that my world did not have to be so small and limiting, and that I can reach outside of my situation and get help. I have carried those lessons with me through all the ups and downs in my life. My experience at The Bridge planted a seed, an idea in me that there was more for me out in the world than I ever knew.
So I, a runaway teen mom, finished high school on time, worked to support my son, and continued to strive for the life I could now imagine. Although my goal to go to college was delayed, I eventually found the resources to get into the Augsburg Weekend College Program, and I became the first person in my family to earn a college degree.
I became a teacher, a long-time dream of mine, but I did not stop there. I worked even harder to earn a Masters’ Degree in Education, and I did not stop there. Today I am a teacher – turned children’s book publisher, with a mission to publish children’s books by and about African Americans that will inspire others to reach for their dreams.
Mary’s is just one of the thousands of lives that have been changed by their time a The Bridge. Help us continue to support young people in crisis – donate today.
NELA Grows Future Nonprofit Leaders
Ten years ago, I was concerned about the lack of professional development resources available for early-career nonprofit professionals in the Twin Cities. So, I teamed up with Executive Directors at other local nonprofits to create NELA – the Nonprofit Emerging Leaders Academy.
Each year, the ten participating agencies nominate two or three promising employees to participate in the six-month program. Participants learn essential leadership skills from current nonprofit leaders, and add current and future leaders to their professional network.
This year’s Academy includes participants from Community Emergency Assistance Programs, CommonBond Communities, FamilyWise, Neighborhood House, Opportunity Partners, Portico Healthnet, PRISM, Tasks Unlimited, and The Bridge for Youth.
The participants spend one day a month learning about different leadership different topics including human resources, financial management, fundraising, advocacy, and working with a board. The program finishes with a capstone project that gives participants the chance to showcase their new knowledge.
Two Bridge employees are part of the 2018 NELA class this year: Youth & Family Advocate Warlance Miner and Lead Youth Response Center Specialist Joe Valentine.
“NELA is a positive step towards helping a broad range of people achieve their career goals,” said Valentine, who appreciates the diversity of the program.
Miner has appreciated the lessons on maintaining neutrality in challenging situations und understanding the hiring process for executive-level positions, while Valentine enjoyed learning how to work with a board and how different nonprofits approach their mission.
For both, the program has been a positive step towards their long-term career goals.
“I came from a broken family dynamic. As a child, the nonprofit Club for Boys taught me self-efficacy and gave me the tools I needed to succeed in life,” Miner explained. “Every day I work at The Bridge, I go home feeling fulfilled because I’ve put a smile on a youth’s face. I want to become an Executive Director at a nonprofit so that I can make a difference on a wider scale.”
Valentine has similar goals.
“I love the idea of helping to set a standard for the people who work for a nonprofit,” he said. As the leader of our Youth Response Center, he creates an atmosphere of camaraderie and focus. “I want to lead a team that’s happy to come to work and proud of the work they’re doing.”
I’m proud to be part of the team leading this innovating program, and helping tomorrow’s leaders develop the skills they’ll need to take on the difficult challenges the future holds.
Work Ambassador Guides the Way to Employment
A first job is a rite of passage. Many of us have fond memories of afternoons, evenings, and weekends spent working the drive-through, scanning groceries, or making coffees. For many teens, a first job is the first time they’ve had money to call their own and responsibilities to people outside of school and their family.
Many people end up leaving their first job behind after a short time, but the skills they learn there carry them through the rest of their careers. Those hours scanning tickets at the movie theater teach us the skills we need to be a professional: showing up on time, getting along with coworkers, handling unhappy customers.
Our youth gain all these skills from their first jobs, and more. A first job can be a step on the ladder out of poverty and homelessness, and toward a better future. However, getting a foot in the door isn’t always easy, especially when you don’t have mentors along the way.
That’s why we’ve created the Work Ambassador program.
Our staff help young people through every step of the process. Youth can get resume help and interview coaching, advice on what to wear to a job interview and where to find postings. They have the opportunity to start by working right here on site, assisting with basic repairs and cleanup at The Bridge. Then, we help connect them to job opportunities with our community partners such as UPS, The Hyatt Regency Minneapolis, Award Staffing, and Kowalski’s, and offer coaching along the way.
Young people don’t need to be staying at The Bridge to receive employment support. We offer Work Ready, a weekly support group where we answer questions and provide the same kind of coaching to youth new to the workforce.
A job means opportunity and freedom, and the Work Ambassador program helps young people get and succeed in their first job, so they can start climbing the ladder. We’re thrilled to give our youth a leg up – who knows where they’ll find themselves next?
Self-Care for Sustainable Nonprofits
After spending more than two decades working in nonprofits, I know how dangerous burnout can be. Nonprofit employees are passionate about the causes they work for, and are often asked to take on extra workload or work longer hours for the cause. After all, issues like homelessness and hunger don’t go away just because the clock strikes 5 p.m.
Our employees care for the youth that we serve. They’re motivated to work hard so that young people don’t need to be homeless. They want to provide support, connect youth with resources, and help them start down the path to a happy adulthood.
But sometimes, the best way to do that is to go home.
In 2015, the average turnover rate for nonprofits was 19 percent. That means that almost a fifth of the staff leaves every year. Direct service positions – the people who work directly with clients – see the most turnover. People leave jobs for many reasons, but one of the most common in the world of nonprofits, especially for direct service staff, is feeling overworked.
For a nonprofit to be sustainable, they can’t operate in crisis mode. While homelessness is absolutely a crisis for every individual experiencing it, it’s day-to-day work for us. That means that if a youth walks in as we switch from day to night staff, we don’t ask the day staff to stick around an extra hour to do another intake. We expect them to walk out the door, enjoy their evening, and come back in the morning refreshed and ready to do their job.
We encourage self-care in other ways as well. We offer all of our employees 4-6 weeks of PTO annually, depending on their tenure. We allow some staff to bring their cats and dogs to the office, which has been proven to reduce stress. We recently held a mandatory all-staff training on self-care. We believe that our staff are people first.
A culture of overworking employees is all too common in the nonprofit sector, because the work we do is so consequential. I’ve learned that it’s too easy for overwork to lead to burnout, and the only way we can continue doing good work is by giving our staff the chance to take a break.
Meet Kachina: An Artist Getting Her Start at Rita’s House
Easter 2017 was Kachina’s first day being homeless. She first went to Hope Street, a partner shelter in South Minneapolis, where she could stay for 90 days. After leaving there, she found a place to sleep through the Facebook group Queer Exchange for a couple of weeks, then it was back to Hope Street for another few months. She stayed with a family in Eden Prairie for about four months through the Host Home project, and then moved in to Brooklyn Avenues for another couple of months. In the meantime, Kachina started a tarot business called Esoteric Therapy and began working as a Contemporary Artist at Juxtaposition Arts.
All in all, it was a busy year.
“I never felt super unsafe and I never was out on the street,” Kachina said. “I was just looking for stability.”
At Rita’s House, she’s found it.
Kachina moved in to Rita’s House at the end of March, and can stay until she turns 22. She will be starting school in the winter for Visual Arts and Entrepreneurship. In the meantime, she’s honing her skills at Juxtaposition Arts, a North Minneapolis organization that employs young artists.
“Creative freedom and independence are really important to me,” she said. “I just want to help people.” She considers herself a Creative Humanitarian.
Living at Rita’s House is giving Kachina the foundation that she needs to pursue her goals. She enjoys living in the quiet leafy neighborhood, and appreciates the support of staff in helping her find resources and plan for college and her future.
By 22, Kachina hopes to move to Atlanta – a city she says is full of black creative entrepreneurs who inspire her to pursue her dreams.
You can learn more about Kachina at her website, www.kachinahenry.com.
Help support Kachina and youth like her by donating to The Bridge.
Helping homeless youth is the right thing to do. It’s also a smart investment.
I’ve dedicated most of my career to serving young people. I do it because I believe that every child deserves the opportunity to grow into a happy and productive adult. I believe in the inherent worth of the youth who are our clients, and in the importance of giving them a leg up. If you’re one of our supporters, I bet you believe in those things too.
You probably also have a limit on how much you donate each year, and want to be confident that your money will make a difference.
Serving homeless youth is not cheap. Last year, the Bridge provided housing, crisis counseling, support groups and other services to over 15,000 youth and families translating to a cost of less than $230 dollars per client with strong outcomes including 73% of the youth served in our shelter exiting to safe and stable housing.
This is not just an investment in our youth today but an investment that saves countless dollars down the road in corrections, long-term welfare dependency and healthcare costs. That’s why investing in homeless youth is one of the best uses of your charitable dollar.
In 2015, Foldes Consulting completed a report for YouthLink on the economic burdens of homeless youth.
Serving a homeless young person for a year by providing both basic needs (housing, medical care, chemical dependency treatment) and transformative services (education, counseling, job training) costs an estimated $12,824.
That’s a lot of money, but nothing compared to the lifetime costs if a young person continues to need public support.
The Foldes study found that over the course of their lives (ages 20-64), the average homeless or at-risk youth will directly cost taxpayers $248,182 in costs like the criminal justice system, welfare transfer payments, and other government assistance. They’ll cost society an additional $613,182 in costs of crimes to victims and their own lost earnings. That means an average homeless youth costs society an estimated $861,364 over the course of their life.
The study estimated a net present value (in 2011 dollars) of potential savings on each youth of $211,059.
Of course, not every young person will be able to fully overcome the many obstacles in their way. Luckily, they don’t need to for our work to be worthwhile, even in the strictly financial sense. If only 6.1% of the youth we serve become self-sufficient, the savings in decades to come will cover the cost of caring for all of the youth today.
By donating to The Bridge, you help young people get on the path to financial independence, so that homelessness can be just a small piece of their life-long story. It’s one of the best ways to improve lives and lower taxpayer burdens in the long run. Would you consider supporting us today?
What Makes a Great Board Chair
The Board of Directors is an essential part of any nonprofit. An engaged, hardworking Board can take an organization from good to great. As Executive Director, I rely on the Board Chair to talk through issues, seek advice and to discuss the future of the Bridge.
Throughout my nonprofit career, I have worked with many Board Chairs and have learned first-hand how critical a strong Board Chair is to an organization’s success or failure. Here are just a few of the traits I have seen which help nonprofits flourish:
Engaged. First and foremost, a nonprofit Board Chair needs to be engaged, leaning in and paying attention. Being a Board Chair is much more than a title, it is a critical role for your organization’s success.
Ambassador. Great Board Chairs love the organization they serve and want everyone to know it. Whether it’s at work or at play, they are always looking for ways to make connections and raise awareness about the organization.
Knowledge Sharing. A great Board Chair should have relevant professional knowledge. That doesn’t mean you have to be a nonprofit professional, but experience in areas including human resources, finance, real estate and law, can make a big impact since those are all areas that every nonprofit executive wrestles with.
Fearless. Strong Board Chairs are not afraid to ask difficult questions and to dig into reality. They don’t operate in promises of what might happen but look to the facts and the data in order to protect the organizations they serve.
Mutual Trust. As Board Chair, it’s not your job to manage program staff and staffing decisions, dig into day-to-day operations, or worry about the regular maintenance of the building. Trust your Executive Director to manage the day to day affairs of the organizations. Conversely, it is critical for Executive Directors to trust their Board Chair.
As Executive Director of the Bridge, I am thankful we have a strong Board Chair in Scott Thomas-Forss. Becoming a Board Chair is a big responsibility and if you have the attributes highlighted above, you are ready to take on the challenge for some lucky nonprofit!